From the monthly archives:

August 2009

Touchy Feely A Legitimate Business Strategy

August 24, 2009

August 21, 2009 – Day 5 Today was the last day of the five-day Disney Institute program; I learned a great deal about Disney and how they do business. A friend of mine challenged me to distill a week’s worth of learning into a single sentence applicable to business owners. I’ve thought about it quite [...]

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Rational Or Emotional Decisions At Disney

August 21, 2009

August 19, 2009 – Day 3 When I heard that the Disney Institute was going to take us through new employee orientation (called “Traditions”), I was skeptical. I’ve been in the HR field for over 15 years. I’ve participated in and facilitated countless orientation programs and I was not looking forward to this. Surprisingly, I [...]

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Walt Disney And Leadership Filters

August 20, 2009

August 18, 2009 – Day 2 What would your cup of joe taste like without a coffee filter? Filters on camera lenses create astounding camera effects. There are filters that do really important jobs: water filters, chemical filters and even nuclear filters that provide ventilation for flammable gas mixtures in nuclear waste containers. Filters do [...]

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The Secondary Guest at Disney World

August 18, 2009

August 17, 2009 (Day 1) – 5:35 pm This was the first day of formal training in the Disney Institute program. We are getting a behind-the-scenes peek at what Disney does that makes them so successful. After six hours of training, it is a little difficult for me to decide which golden nugget I should [...]

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Magical Business Results From Disney

August 16, 2009

August 16, 2009 – 10:30 am I am on my way to Disney for the Disney Institute 5-day program “Disney’s Approach to Business Excellence.” This is the first in a series of blog posts about my experiences and I hope to bring you an insider’s peek into what makes Disney so great and how you [...]

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Mickey Nemo & Small Business

August 12, 2009

When I think of Dori, small business is not the first thing that comes to my mind. But after a couple of conversations with Stacey Thomson, PR Manager for Disney Institute, I will be thinking about Disney and small business for a long time. In case you haven’t heard of it, Disney has a world-renowned [...]

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The Fight Club Guide To Selling (Part 2)

August 11, 2009

Fight Club is one my favorite movies and stars Edward Norton and Brad Pitt. It’s pretty graphic at times, but the truth is there are some great lessons to be learned from it about life and believe it or not – about sales. Lesson 1 – It Takes Pain to Win “Without pain, without sacrifice [...]

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Why Not

August 3, 2009

The Power of “Why not?” Who would have thought that two simple words, when phrased as a question could contain so much power. Many courageous people asked themselves this question (most likely in the face of resistance) and the world has not been the same since. Think about these statements and the passion with which [...]

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