Comments on: Rational Or Emotional Decisions At Disney http://www.sanerapdc.com/2009/08/rational-or-emotional-decisions-at-disney/ Executive Development, Business, Coaching and Social Media Fun Sat, 04 Sep 2010 14:45:37 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: aliciasanera http://www.sanerapdc.com/2009/08/rational-or-emotional-decisions-at-disney/comment-page-1/#comment-133 aliciasanera Mon, 24 Aug 2009 14:24:12 +0000 http://www.sanerapdc.com/?p=839#comment-133 Great question Linda and it's a question I asked myself throughout the 5 day program. I believe that every company has a story, a reason for existing. When a company is able to articulate this, they are able to create a sense of pride and commitment from their new hires. This idea also goes beyond orientation to customer experience. Do our customers know our stories? Are they emotionally tied to our products or services? Great question Linda and it’s a question I asked myself throughout the 5 day program. I believe that every company has a story, a reason for existing. When a company is able to articulate this, they are able to create a sense of pride and commitment from their new hires.

This idea also goes beyond orientation to customer experience. Do our customers know our stories? Are they emotionally tied to our products or services?

]]> By: Linda Farley http://www.sanerapdc.com/2009/08/rational-or-emotional-decisions-at-disney/comment-page-1/#comment-131 Linda Farley Mon, 24 Aug 2009 07:38:35 +0000 http://www.sanerapdc.com/?p=839#comment-131 Very fascinating. How do can companies not as well known as Disney create the same emotional connection during orientation? Very fascinating. How do can companies not as well known as Disney create the same emotional connection during orientation?

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