From the monthly archives:

November 2010

Why I’m Shredding Your Business Card

November 22, 2010

First, let me just say I can’t believe I have to write this post. But it appears I must, so let’s get after it. I was at a networking event recently and received a bunch of business cards. See the woman in the picture? That’s me as I look at these cards on my desk. [...]

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Social Media The Gateway Drug

November 15, 2010

I drive some people crazy with all my talk about social media. I know I do and that’s okay. It’s okay because when I am “evangelizing” people about social media, that’s really not the message I’m trying to spread. There is a bigger message, a more urgent message that all business owners need to heed: [...]

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Customer Immersion

November 5, 2010

My husband and I went to see a movie recently and in the middle of it a baby started screaming. Heads turned and a wave annoyance swept through the theater followed by the sounds of “Sheesh,” sighs and cursing. Have you ever stopped to consider why most of us find that so irritating? A lot [...]

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