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Business Boot Camp

Customer Immersion

November 5, 2010

My husband and I went to see a movie recently and in the middle of it a baby started screaming. Heads turned and a wave annoyance swept through the theater followed by the sounds of “Sheesh,” sighs and cursing. Have you ever stopped to consider why most of us find that so irritating? A lot [...]

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Alicia 1 Perfectionism 0

February 25, 2010

In case you’re new to this blog, I’ve shared that I am a “recovering perfectionist.” Perfectionism wastes time, energy, money, kills relationships and stalls businesses. Having said that, every perfectionistic leaning I have was challenged yesterday by a training perfect storm. This is what my morning felt like yesterday. Okay, perhaps not this bad, but [...]

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Is Your Cup Cracked

February 22, 2010

My husband loves Starbucks, a “Venti Carmel Macchiato upside down” to be exact; a drink for which he believed there could be no improvement. But then he was listening to a morning-drive radio program and the hosts described what it was like to drink their favorite Starbucks concoction from a mug, instead of the paper [...]

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Get Off Your Butt

January 14, 2010

Yesterday was session one of Business Building Boot Camp. Everyone had “ah-has,” including me. My friend and SEO specialist Matthew Egan, @imagefreedom on Twitter, wrote about his revelations in his post “Hey Mr. Big Stuff.” Among other revelations, the rest of the business soldiers (aka participants) discovered they have a few things in common: Perfection [...]

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