March 10, 2011
This was a concern of two of my clients recently. In John’s case, an ex-employee is contacting his clients trying to woo them away to John’s competition. He asked me if he should give his ex-employee a call accompanied by a smack down. He also wondered if he should reduce his prices to keep the [...]
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June 22, 2010
True story: With high expectations, I recently attended a conference held by a nationally renowned company. Surprisingly, the company’s speakers weren’t very good and most of the curriculum was rehashed information I saw in other programs for years. The company was shocked by the lack of enthusiasm from the attendees. And we were shocked to [...]
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