Posts tagged as:

customer service

Touchy Feely A Legitimate Business Strategy

August 24, 2009

August 21, 2009 – Day 5
Today was the last day of the five-day Disney Institute program; I learned a great deal about Disney and how they do business. A friend of mine challenged me to distill a week’s worth of learning into a single sentence applicable to business owners. I’ve thought about it quite a [...]

5 comments Read the full article →