Posts tagged as:

Disney Institute

Touchy Feely A Legitimate Business Strategy

August 24, 2009

August 21, 2009 – Day 5
Today was the last day of the five-day Disney Institute program; I learned a great deal about Disney and how they do business. A friend of mine challenged me to distill a week’s worth of learning into a single sentence applicable to business owners. I’ve thought about it quite a [...]

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Rational Or Emotional Decisions At Disney

August 21, 2009

August 19, 2009 – Day 3
When I heard that the Disney Institute was going to take us through new employee orientation (called “Traditions”), I was skeptical. I’ve been in the HR field for over 15 years. I’ve participated in and facilitated countless orientation programs and I was not looking forward to this.
Surprisingly, I saw something [...]

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The Secondary Guest at Disney World

August 18, 2009

August 17, 2009 (Day 1) – 5:35 pm
This was the first day of formal training in the Disney Institute program. We are getting a behind-the-scenes peek at what Disney does that makes them so successful. After six hours of training, it is a little difficult for me to decide which golden nugget I should write [...]

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Magical Business Results From Disney

August 16, 2009

August 16, 2009 – 10:30 am
I am on my way to Disney for the Disney Institute 5-day program “Disney’s Approach to Business Excellence.” This is the first in a series of blog posts about my experiences and I hope to bring you an insider’s peek into what makes Disney so great and how you can [...]

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