March 18, 2011
I was in Dallas a few months ago sitting in a cafe with three people having an energy-charged conversation about small business, customer experience and marketing. One of the brilliant people at the table is our guest expert today, Eric Fletcher. Eric has an unassuming air about him, but watch out – he’s a sleeper! [...]
Read the full article →
September 8, 2009
There is a common theme emerging among my business coaching clients; it is a death knell that most fail to recognize. What are the symptoms of this downward progression? A sense of being overwhelmed Frustration that sales haven’t significantly increased, despite time and effort The inability to clearly and powerfully articulate what they do These [...]
Read the full article →
